Returns & Exchanges

At Optimally Organic, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all designer tags and labels remain attached to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or exchange within 5-7 business days.